Simple, powerful knowledge management
FAQ Bot uses AI to find the best match for a user’s question, supported by a knowledge base you can maintain, test and train.
Your FAQ Bot knowledge base comes with built-in responses to common conversation elements, so you can get up and running fast. Knowledge base answers can include images, gifs, videos and forms, for a rich conversational experience.
Your knowledge base is structured in an intuitive way, based on simple question and answer pairs. You can use follow up questions to guide the conversation, and categories to keep things organised.